Kipling Properties ("Kipling Properties," "we," "us," or "our"), led by Broker/Owner Cindy Kipling, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including with respect to phone calls and text messages.

Information We Collect

When you visit our website, request a consultation, schedule a call, or otherwise contact us, we may collect information such as:

Your name, email address, phone number, and mailing address
Details about the properties or services you are interested in
Messages, questions, or comments you submit to us
Basic technical information such as browser type and pages visited, collected automatically when you use our site

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the real estate services you request
Schedule and manage consultations and appointments
Send you updates, market information, and follow-up communications you have agreed to receive
Improve our website and the services we offer
Comply with legal and regulatory obligations

Text Messaging (SMS) Terms

Consent. By providing your mobile phone number through our website, consultation request form, or otherwise, you consent to receive text messages from Kipling Properties related to your real estate inquiry, scheduling, and follow-up communication. Consent to receive text messages is not a condition of purchasing any property or service.

Message frequency may vary based on your interaction with us. Message and data rates may apply, depending on your mobile carrier and plan.

Opt-out. You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt back in.

Help. Reply HELP to any message for assistance, or contact us directly at 832-755-5462 or [email protected].

We do not share your mobile opt-in information or phone number with third parties or affiliates for their own marketing or promotional purposes. Your information is used solely to provide and follow up on the real estate services you have requested from Kipling Properties.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can control cookies through your browser settings; disabling cookies may affect certain features of our site.

Third-Party Service Providers

We work with trusted third-party service providers to operate our website, manage client communications, and process appointment scheduling, including our customer relationship management and communications platform (GoHighLevel/LeadConnector) and email delivery services (such as Mailgun). These providers process information on our behalf and are not authorized to use your information for their own independent marketing purposes.

Data Security

We take reasonable administrative and technical measures to protect the personal information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain accurate business records, and comply with our legal obligations.

Your Rights and Choices

You may contact us at any time to:

Ask what personal information we hold about you
Request that we correct or update your information
Request that we delete your information, subject to any legal recordkeeping requirements
Opt out of marketing communications, including text messages (see above) and email (using the unsubscribe link included in our emails)

Children's Privacy

Our website and services are intended for adults seeking real estate services and are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "Effective Date" at the top of this page indicates when this policy was last revised.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Kipling Properties
Cindy Kipling, Broker/Owner
Friendswood, TX 77546
Phone: 832-755-5462
Email: [email protected]